Effective Date: 07/01/2025
The Noor Experience (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website and services. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our services. This includes:
Personal Information: Name, contact details (email, phone number), address, date of birth, and other information provided when you register, book services, or contact us.
Service Information: Details related to your use of our services, such as session preferences, wellness goals, and feedback.
Payment Information: Billing details, payment methods, and transaction records when you purchase our services or products.
Automatically Collected Information: Data collected via cookies, web beacons, and similar technologies, such as IP addresses, browser type, and pages visited on our website.
2. How We Use Your Information
We use your information to:
Provide and manage our services, bookings, and customer support.
Personalize your experience based on your preferences.
Process payments and send transaction confirmations.
Improve our website, offerings, and marketing strategies.
Communicate with you regarding updates, promotions, and wellness tips.
Comply with legal and regulatory requirements.
3. Confidentiality and Security
We prioritize the confidentiality of your information:
All wellness-related discussions and sessions are strictly confidential.
We implement secure systems to protect your personal and service-related data.
Access to personal information is restricted to authorized personnel who need it to perform their job functions.
4. Information Sharing
We do not sell, rent, or trade your personal information to third parties. However, we may share your information:
With trusted third-party service providers who assist in delivering our services (e.g., payment processors, IT support) under strict confidentiality agreements.
If required by law, court orders, or legal processes.
To protect our rights, safety, and the integrity of our services.
5. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
6. Your Rights
You have the right to:
Access, update, or delete your personal information.
Opt out of receiving promotional communications by clicking the “unsubscribe” link in our emails.
Request clarification about how your data is handled.
To exercise these rights, please contact us at
7. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze site performance. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our website may include links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies when you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review it regularly.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email:
Phone: +94-777363431
Address: 209/22, Biyagama City Housing Scheme, Siyambalabe South, Siyambalape.
Thank you for trusting The Noor Experience. We are committed to safeguarding your privacy and providing a safe space for your wellness journey.